Terms and Conditions
Introduction
Welcome to unica-za.com ("Website," "we," "us," or "our"). By using or accessing our Website and services, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using our services. If you do not agree to these Terms, please do not use our Website.
Registration
- To participate in auctions on unica-za.com, you must be at least 18 years old.
- You agree to provide accurate, current, and complete information during the registration process.
- You are responsible for maintaining the confidentiality of your account information and password.
- You are solely responsible for any activity that occurs under your account.
Auction Process
- All auctions on our Website are subject to availability.
- Bidding in auctions is a binding commitment. If you win an auction, you are obligated to purchase the item at the winning bid price.
- Bids cannot be retracted once placed.
- We reserve the right to cancel or reschedule auctions at our discretion.
- We may impose bid increments and reserve prices for certain items.
- The highest bid at the end of the auction wins the item.
- Payment for auction items must be made within 48 hours after winning the auction.
Payment
- We accept payments through secure payment methods specified on our Website.
- You agree to pay for any item you win in an auction within 48 hours.
- All prices are listed in the currency specified on the Website.
Shipping and Returns
- It is your responsibility to provide a complete and accurate shipping address during the auction checkout process. We will not be held responsible for delivery errors caused by incorrect addresses.
- Shipping costs and delivery times vary based on location and the item's specifications.
- Once your item is shipped, you will receive an email with tracking information to monitor the status of your delivery.
- We offer international shipping to select destinations. Please check if the item you wish to bid on is eligible for international delivery, as additional fees and customs charges may apply.
- We accept returns within 7 days of delivery for items that substantially different from the item described in the auction listing.
- To initiate a return, contact our customer support team within the specified timeframe with a clear description of the issue.
- To return an item, you must obtain a Return Merchandise Authorization (RMA) number from our customer support team.
- Items must be returned in their original condition, including all packaging materials and accessories.
- You are responsible for the cost of return shipping unless the return is due to an error on our part.
- We recommend using a trackable shipping method to ensure the safe return of the item.
- Once we receive the returned item and verify its condition, we will issue a refund to your original payment method, including the original shipping cost (if applicable).
Privacy
- Your use of our Website is subject to our Privacy Policy, which can be found on our Website.
Termination
- We reserve the right to terminate or suspend your account and access to our services at our discretion.
- Termination may occur due to violations of these Terms or any applicable laws.
Changes to Terms
- We may update or modify these Terms at any time without prior notice.
- It is your responsibility to review these Terms periodically for changes.
Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us via contact form.