Privacy Policy

Last Updated: 2023-09-06

Welcome to ("we," "our," or "us"). Protecting your privacy and securing your personal information is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. By accessing or using, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you submit to us face to face, over the telephone, on a paper form, by email or online or provide to us on forms available on third party websites. The types of information that we collect directly from you include: personal details (e.g., name, date of birth, alias and/or avatar alias), contact details (e.g., phone number, email address, postal address), transaction information (e.g., bidding or purchase records, shipping details, information about items you purchase or wish to sell or consign), details about your collection, financial information (e.g., tokenized payment information in connection with your purchases, wire instructions, bank account or bank transfer details, digital wallet details and address), username and password, user ID, unique device ID, information on forms required for certain transactions (e.g social security number), insurance details, and identification information (e.g. photo ID and proof of address).

We rely on the information you provide to us or that we collect or observe about your individual interactions with us, for example, if you attend a live event, sell or consign property, participate in one of our auctions or sales, become a client, register or bid online.

2.1. Personal Information

We may collect various types of personal information, including but not limited to:

  • Contact information (e.g., name, email address, phone number)
  • Demographic information (e.g., age, gender, location)
  • User-generated content (e.g., comments, reviews, messages)
  • Payment information (if applicable)

2.2. Non-Personal Information

We may also collect non-personal information, such as:

  • Browser and device information (e.g., IP address, browser type, operating system)
  • Usage data (e.g., pages visited, time spent on the website)
  • Cookies and similar tracking technologies (please see our Cookie Policy for details)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and enhance our services
  • To respond to your inquiries or requests
  • To personalize your experience on our website
  • To send promotional and marketing materials (with your consent)
  • To process transactions and payments (if applicable)
  • To comply with legal obligations
  •  To protect and defend our rights and property, you, or third parties.

  • To keep you, our staff and property on our premises secure.

4. Disclosure of Your Information

We may share your personal information with:

5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Receiving marketing messages from us. We may contact you by email, text, or SMS messaging. You may stop email marketing by using the “opt out,” or “unsubscribe” mechanism at the bottom of our email marketing messages. In most cases, we will give you a choice about stopping just one kind of email or opting out of all email marketing from us.
  • Whether cookies can be set or read on your browser. 

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Please be aware, though, that no security measures are perfect or impenetrable. You remain responsible for protecting your username and password and for the security of information you transmit to us over the Internet.

We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:

  • Maintain business records for analysis and/or audit purposes.
  • Comply with record retention requirements under the law or other relevant legal or regulatory requirements.
  • Defend or bring any existing or potential legal claims.
  • Deal with any complaints regarding the services.
  • Preserve historical records of transactions and property.

We will delete your personal information when it is no longer required for these purposes.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with a revised "Last Updated" date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us via contact form.